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Error: 'Unable to retrieve your oldest VAT obligation'

This is an issue on HMRC's API and is not something Access controls. We have raised the issue with HMRC. Ensure you have changed the dates on your Unfulfilled Obligations to a wide range so you are not missing the dates you need to submit for. If nothing is displayed despite a good date range, and previous returns are also not pulling from HMRC, try re-authorising Access Digital Tax and attempting again. If the issue continues, contact HMRC directly to log a case confirming you have been trying to submit on time. You can also check the HMRC service status pages below — note that HMRC may delay updates to these and may not detail every outage.

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