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Error - 'Please allow popups so you can grant authority for Digital Tax to communicate with HMRC'

Updated this week

If you are using Chrome as your web browser:

  1. Go to the Access Digital Tax website

  2. In the address bar, click Pop-up blocked

  3. Click the link for the pop-up you want to see.

  4. To always see pop-ups for the site, select Always allow pop-ups and redirects from go.accessacloud.com

  5. Click Done.

If you are on a Mac:

  1. Go to the Access Digital Tax website

  2. Click Safari in the top left

  3. Click Preferences

  4. Click Websites

  5. Click Pop-up Windows

  6. Change the settings for go.accessacloud.com to Allow

For all other browsers, you will need to refer to their knowledge guides or speak with your IT, as the steps may be different to the above.
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Now when you refresh the page, the HMRC site will load up and allow you to continue with your submission.

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