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Subledger not appearing in Access Digital Tax

What to do if a subledger is not appearing in Access Digital Tax after being added in Access Financials.

If a subledger is not appearing in Access Digital Tax, open the Intercompany Options form in Access Financials. This can bring missing subledgers through to Access Digital Tax.

To do this:

  1. In Access Financials, click System, then click Options.

  2. Click Intercompany Options and open the form.

  3. Close the form once it has loaded.

Check Access Digital Tax again. If the subledger is now visible, no further action is needed.

If the subledger is still not appearing after following these steps, contact our support team and they will apply the fix for you. When raising your ticket, include the name or code of the subledger that is not appearing. For help contacting us, see our Get support article.

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