In order to resolve these errors, please ensure:
The VAT Number in the Account Details section is correct, matching the number on the HMRC business tax account portal/gateway. Note: This will be without 'GB' at the start.
Check to make sure that it the HMRC VAT account that is being authorised and not the payroll account.
If this has already been done, within Authorisation box, click Re-authorise and enter your HMRC gateway credentials for the VAT account
Ensure the date range at the top of the 'Unfulfilled Obligations' box is set to be the start date or before of the VAT return dates. This allows the system to correctly extract the information from HMRC. To do this:
To the right of the From Date in the Unfulfilled Obligations box title, click the down arrow. A calendar appears.
Select the start date or a date before of the VAT return. The missing Unfulfilled Obligations should then appear.